Research

Change, improve, innovate!

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The interest in process innovation dates back to Frederick Taylor's application of scientific methods to the management of workers and Ford's invention of the assembly line. Since then, process innovation has been a favorite topic among researchers and in the management literature.

 

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... in process innovation.

 

Look-up in a dictionary for the word "innovation" "The term process innovation encompasses the envisioning of new work strategies, the actual process design activity, and the implementation of the change in all its complex technological, human, and organizational dimensions" (Davenport, 1993: 2).